How to Enter a New Activation Code to Increase the Number of Licensed Users

Increasing the number of licensed users requires a new Activation Code. When you purchase more users you will be given a new Activation Code, which is generally emailed to you.

1.

Go to the computer where the Mastertech Database Manager is installed. If you do not know which computer this is, open the Management by Statistics program on any computer and look at the bottom right corner of the program window. The server name will be displayed near the right side of the status bar, as shown in the screenshot below.

The server name in the screen shot is underlined in red for illustration.

2.

Log into the server computer with the same Windows user that was used to install the database manager. Other Windows users on the server may not have enough rights to access the Database Manager software.

3.

Start the Database Manager by double clicking its icon,

If you do not see the Database Manager icon on the desktop go to the Start menu->All Programs->Mastertech Database Manager->Mastertech Database Manager.

If an error message is displayed indicating that you do not have access rights, you need to return to step 2 and log into the computer with the correct Windows administrator user.

4.
  1. Click on the Activation and User Password Reset tab.
  2. Click the Activation Wizard button.
5.

The Activation Wizard will be displayed.

  1. If you received your activation code by email, just select it, copy it and click on the blue link that reads "Paste Key from Clipboard", as shown in the screenshot below, or you can type the activation key into the boxes.
  2. Click the Next button.
6.
  1. The wizard will walk you through updating your registration information. You can make any changes as needed.
  2. Click the Next button on the bottom right.
  3. Update the next page of information.
  4. Click the Finish button.